Technical service professional hotel

STATEMENT OF ACCESSIBILITY

DIDALTEC NORTE S.L. is committed to making your website accessible in accordance with the Royal Decree 1112 / 2018 of 7 September 2018 on the accessibility of websites and applications for mobile devices in the public sector.(Opens in new window)

This accessibility statement applies to the website https: / / serviciotecotericosteleriamadrid.com

Status of compliance

This website is in part with RD 1112 / 2018 due to the exceptions and the lack of conformity of the following aspects.

Content not accessible

The following content is not accessible:

    1. non-conformity with RD 1112 / 2018

    2. There are logos and images with wrong or confusing alternative text and complex images without textual description [requirement number 9.1.1.1 Non-textual content of UNE-EN 301549: 2022].

    3. There are lists created incorrectly (without list label), tables with incorrectly labelled cells and invisible labels in form elements [requirement number 9.1.3.1 Information and relationships, UNE-EN 301549: 2022].

    4. There are elements that are not accessible by keyboard, such as links to social networks, the text editor for comments, elements to order search results, the pagination of search results or calendar arrows [requirement number 9.2.1.1 Keyboard, from UNE-EN 301549: 2022].

    5. There are elements that do not receive the focus and therefore cannot interact with them by using the keyboard, for example [requirement number 9.2.4.3 Order of focus, UNE-EN 301549: 2022].

    6. There are links in which your function is not correctly identified (they have an inadequate description, a too generic text, an inadequate title...)
      [requirement number 9.2.4.4 Purpose of links, UNE-EN 301549: 2022].

    7. There are headings with repeated and / or undescriptive text [UNE-EN 301549: 2022 requirement number 9.2.4.6.]

    8. There are images, infographics, link or button texts, headline text and content that are not translated into other languages. [requirement number 9.3.1.2 Language of the parties, UNE-EN 301549: 2022].

    9. On some page the same icon is being used for different purposes, which generates confusion [requirement number 9.3.2.4 Coherent identification of UNE-EN 301549: 2022].

    10. There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the field format is missing.
      (such as the IID) [requirement number 9.3.3.2 Tags and instructions, from UNE-EN 301549: 2022].

    11. There are form fields where error is reported when incorrect value is introduced but no suggestion is reported for correction
      [requirement number 9.3.3.3..

    12. There are pages with syntax errors and therefore some support product may not correctly interpret the content (duplicate page IDs, unclosed labels, incorrect label construction...) [requirement number 9.4.1.1 Processing, UNE-EN 301549: 2022].

    13. There are pages where support products will not be able to obtain information, interact and be aware of the status of user interface controls, such as help messages, action result status messages, link attributes, page language image... that cannot be read by screen readers at the time they appear [requirement number 9.4.1.2 Name, function, value of UNE-EN 301549: 2022].

    14. There could be specific editing errors on some website.

    15. disproportionate burden

    16. Not applicable.
    17. the content does not fall within the scope of legislation applicable

    18. There may be office files in PDF or other formats published before 20 September 2018 that do not fully meet all accessibility requirements. Although efforts have been made to ensure that most of them do.
Preparation of this accessibility declaration

This statement was prepared on February 2, 2023.

The method used to prepare the declaration has been a self-assessment carried out by the company itself.

Last review of the statement: February 02, 2023.

Comments and contact details

You can do communications on accessibility requirements (Article 10.2.a) of RD 1112 / 2018, for example:

    • to report on any possible non-compliance on this website
    • other difficulties in access to the content
    • to formulate any other consultation or suggestion for improvement on the accessibility of the website

Through the next contact form or calling 985 25 75 65.

You may have:

    • a Complaints on compliance with the requirements of RD 1112 / 2018 or
    • a Request for accessible information concerning:
    • content that are excluded of the scope of RD 1112 / 2018 as provided for in Article 3 (4)
    • content that are Exemption of the compliance of the accessibility requirements to be imposed disproportionate burden.

In the request for accessible information, the facts, reasons and request must be clearly specified to make it clear that this is a reasonable and legitimate request.

Through Generic instance of the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation(Opens in new window) as well as the other options contained in Law 39 / 2015 of 1 October of the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and treated by the General Secretariat for Digital Administration.

Implementation procedure

If a request for accessible information or complaint had been made, it had been rejected, it was not in accordance with the decision taken, or the reply did not meet the requirements of article 12.5, the person concerned may initiate a complaint. A claim may also be filed if the period of 20 working days has elapsed without a reply.

The claim can be filed through the Generic instance of the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation(Opens in new window) as well as the other options contained in Law 39 / 2015 of 1 October 2015 of the Common Administrative Procedure of Public Administrations.

The claims will be received and treated by the Service Inspection Assistant-General of the Ministry of Economic Affairs and Digital Transformation.

Optional content

This website applies the requirements of the UNE-EN 301549: 2022 having regard to the derogations from RD 1112 / 2018.

The last review of accessibility was carried out in February 2023.

The website is optimized for Microsoft Internet Explorer 8.0 browsers or higher versions and latest current versions of FireFox, Safari, Opera and Google Chrome. The resolution web minimum is recommended 1280×1024.

The website is designed for your Responsive display, making it best on tablet and mobile devices. On these devices it is optimized for viewing in the latest current versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and Android's native browser.

The claim can be filed through the Generic instance of the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation(Opens in new window) as well as the other options contained in Law 39 / 2015 of 1 October 2015 of the Common Administrative Procedure of Public Administrations.

The claims will be received and treated by the Service Inspection Assistant-General of the Ministry of Economic Affairs and Digital Transformation.

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